Customer Support Executive

  • This is a great opportunity to join an expanding team in a well-established repair facility.

    We require an enthusiastic and confident individual with a good eye for detail to join our fast-paced Customer Support team. You will be required to perform a wide range of administration and customer support activities which will include some of the following;

    • Processing orders, coordinating their fulfilment internally, with third-party suppliers and with clients.
    • Liaising with the internal Sales & Purchasing team, clients and workshops.
    • Developing loyal and long-lasting client relationships through personal attention and follow-up.
    • Keeping up to date with ongoing progress reports.
    • Assisting the Customer Support Manager with incoming customer requests.
    • Building quotations for customers orders.
    • Assist the team with filling and scanning duties of completed work packs.
    • Learning the internal certification process.

    Job Requirements:

    • Previous office/administration experience essential.
    • A high level of numeracy.
    • Excellent attention to detail.
    • A willingness to work hard.
    • Have the ability to work under pressure.
    • A willingness to learn quickly and ‘can do’ attitude are also essential.
    • Must be able to work well both in a team environment and independently.
    • Must possess confidence, positive attitude and strong work ethic and drive to succeed.
    • Able to manage time effectively.
    • Excellent communication, listening and persuasion skills.
    • Able to think creatively and independently.
    • Microsoft Office suite of products including Outlook, Word, Excel, PowerPoint and Internet research capability.
    • Enjoy working in a high energy, fast paced growing environment.

  • Please contact for more information.

    Commercial Executive

  • Due to increasing workloads and the desire to continue the growth of our commercial team, Rotable Repairs are currently looking to fill a new challenging role within the company;


    • Input pricing into in-house database
    • Maintain pricing updates throughout the year of consumable spares and aircraft tires
    • Building internal spreadsheets for wheels and brakes as required with assistance our technical team
    • Quoting ad-hoc customers on the repair or overhaul of products from our capability
    • Pricing contracts with the assistance of the Commercial Director
    • Tracking and making sure commissions is logged and kept up to date
    • Producing reports necessary to comply with the manufacturer contracts
    • Producing both annual and weekly KPI reports and other ad-hoc KPI reports as required
    • Responsible for tracking and responding to customs requests and keeping oversight on customs overall
    • Assisting the Commercial Director with Insurances when needed

    Job Requirements:

    • A high level of Microsoft Excel skills and the ability to use complex formulas to gain results
    • A willingness to learn and develop skills with our in-house database
    • Previous office/administration experience essential
    • A high level of numeracy
    • A willingness to work hard.
    • Have the ability to work under pressure.
    • Excellent attention to detail.
    • Excellent communication skills to members of staff across the company
    • Enjoy working in a high energy, fast paced growing environment

    Salary dependant on experience, this will be discussed at the interview stage.

  • Please contact for more information.

  • We kindly request no agencies at this stage. Thank you.
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